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FAQ

  • Q: How can I order ?
A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your Number and email. Order summary will also be stored to your account.
You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.

  • Q: Why should I buy online?
A: Speeding up the process. By ordering online you will get Product faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

  • Q: What information should I input when ordering?
A: our online ordering system will ask for all the important information you should submit your Name, Address, Number & Email.

  • Q: What payment methods can I use?
A: You can use all the major cards & Cash.

  • Q: What should I do if the payment is not accepted?
A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact Officeforce2000@gmail.com notify us about the problem. We can manage the order manually.

  • Q: How can I change delivery address?
A: Sign in to your account and go to “my account”. On “my account” you can change all your contact information.

  • Q: What are the delivery charges?
A: Delivery charges is 70. You can see the shipping fees on the checkout process before the payment is made.

  • Q: What are the terms and conditions?
A: You can see the terms and conditions here:- https://officeforce.biz/pages/terms-of-service

  • Q: Can I cancel my order?
A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact Officeforce2000@gmail.com

  • Q: Do you have the product in stock?
A: All the products which are shown on our site are available.

  • Q: How to contact customer service?
A: If you have question regarding our online store (ordering, account questions, technical questions), please contact officeforce2000@gmail.com

  • Q: Can I return a product?
A: If you want to return a product, please contact officeforce2000@gmail.com

  • Q: How do create an account?
A: Go to this page account page and click “create a new account”, then just fill in all the needed information and click “create”. After submitting the form, your account will be confirmed and you will be notified.

  • Q: How can I retrieve my password?
A: You can retrieve your password by clicking “forgot password?”. Instruction on password retrieval will be send to your email.

  • Q: How do I change my personal details or email address?
A: You can easily change all your information on your account. Go to login page and log in, then click “my account” and “edit”. Here you can change all your contact information.

  • Q: Security?
A: Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

  • Q: Can I track my order?
A: We will send you the tracking code of the shipment when the parcel has been sent.

  • Q: Shipping time?
A: Shipping time will be confirmed on the order confirmation document.




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